idiologie

The future is flexible

A few thoughts on the evolution of brand identity.

Karl Gerstner wrote in his Designing Programmes:

“Instead of solutions for problems, programmes for solutions — the subtitle can also be understood in these terms: for no problem (so to speak) is there an absolute solution. Reason: the possibilities cannot be delimited absolutely. There is always a group of solutions, one of which is the best under certain conditions.”

The above paragraph was published in 1964, at the peak of the modernist crusade. The same decade Neuburg introduced his contructivist, functionally minded Neue Grafik at ICOGRADA in Zurich, and Paul Rand was working for IBM.

The 60s set the bar in corporate identity design. Modernist, focused on the ‘consistency, consistency, consistency’ mantra, helvetica and simplicity.

At the same time, the concept of brand has been evolving fundamentally. Brand as  product, organization, person and symbol — all those notions became a part of the brand identity systems. Yet, the visual identity remained more or less a slightly stretched result of the constructivist paradigm. As Paula Scher states:

“Generally, there’s a paradigm of what things look like in any arena. What you want to be able to do is find a new way to stretch that paradigm forward, to break its own mold.”

For years logo was treated as a base of an identity system, augmented with graphic means only essential to make it visually coherent in multi-channel environment. Used as a stamp or badge, such identities culminated in Umberto Eco’s “closed texts” — visual systems with unequivocal, static meaning, recurrent structure & disciplined sequence.

Eco juxtaposes “closed texts” with “opera aperta” (open work): open, internally dynamic “opere in movimento”, in which the the artist (or designer) deliberately leaves the arrangement of their compontents either to public or to chance, giving them a multiplicity of possible arrangements. By definition such works are simply much more engaging to the user.

Digital media have vastly reshaped brand landscape and thus allowed to stretch the paradigm a bit further. Technical restraints that limited design for half a century are gone. Together with rising consumer awareness (cogent brand conversations, no logo movement etc.), they gave the means to think of identity as a vessel for expressing personality rather than consistency.

The recent AOL rebranding is one example of a series that shift from the “logo as a badge” strategy to the identity as a visual language flexible enough to convey a number of ideas. Others include: the controversial London 2012 Olympic, Natural History Museum, Walker Arts Center, City of Melbourne, Casa da Música, and, undoubtedly most known: MTV, changing countless times throught the last 26 years and Google.

All these identities (named “flexible identities”) have in common:

  1. endless permutations of the logo itself (often designed through customized software);
  2. versatile and  distinct visual language (colors, typography, imagery, etc.) allowing adaptation to different environments, executions and contexts;
  3. the concept behind is a system rather than a particular design, giving the designer almost unlimited freedom (though within some contraints);
  4. they empower the organization with almost complete visual and verbal laguage, open to virtually any message it may need to convey;
  5. the visual differentation does not spoil the fundamental, thought-through brand personality & identity that stands as a benchmark; a signifier may (and does) fluctuate but the meaning stays fundamentally the same;

Although the flexible identity solves most of today’s brand identity problems and seems a logical development, the static brand probably is not coming to an end. A dynamic branding model obviously has some constraints, but I think that it is an evolution phase rather than a trend. Of course, like any other idea it might enter a stage of an overused fad, quickly making the static brands trendy again. Evolution by definition is a gradual process.  Maybe we’ll reach a moment, in which a simple, straightforwad and “classic” logo and identity system will seem refreshing.

Gerstner’s “boîte à musique” identity designed in 1954 in all likelihood was the first example of flexible identity, a “programme for solution”. Unless the possibilities will be delimited absolutely, the flexible identity looks like a reliable strategy.

M.Bierut on Clients

A must-see.

People I admire

Apparently Pawel Tkaczyk patted me on the back in his post. I’ve immediately felt obliged to share such a list myself. So here it is: my personal pantheon of the greats I’ve had privilege to meet in my professional life.

Andrzej Tomaszewski. The Typographer.
[pronounced as: Andrzej Tomaszewski point THE Typographer (capital T!) point].
To say that his designs are elegant, flawless, or impeccable, would be an understatement. I suppose that there’s a level of perfection and elegance, that can be only described by the word: virtuosity. I had the pleasure of meeting him during last year’s KrakTypo, and was literally blown away by his vast knowledge and commitment to share it.

Lukasz Dziedzic, type designer.
In essence, Lukasz is like lowercase “g” from Helga: slightly eccentric & rebellious, eminently agile and above all incredibly enchanting. Every single font he designs has this intangible feature commonly described (for lack of a better word) as coolness. He just told me that he’d rather be vanishingly-gray than portrayed, so I’ll keep it short: when I grow up, I hope I’ll draw at least a single glyph like he does.

Marcin Wolny, co-owner of Studio Otwarte, a graphic designer himself.
I doubt I’d be where I am today if not for the immense creative freedom and autonomy I’d received while working at SO. No matter how strong the dissent or how heated the discussion had been, as long as I could reasonably justify a concept and its execution, I had his full support, even if personally he would not agree. The most important lesson I’ve learned from him: when leading a design team, your role is to water rather than weed.

Last but definitely not least:

Karina Wieczorek, inspirer.
Karina is not a designer (although she’s got much to do with design in her job). We’ve known each other inside out for years now, so rather than elaborate on what a great friend she has been, I’ll quote her colophon: “Glenn Gould once said “The purpose of art is not the momentary ejection of adrenaline, but rather the lifelong construction of a state of wonder and serenity.” I have no ambition of being an artist, but I find the feeling, which is a cross between curiosity, joy and surprise to be the best inspiration and antidepressant.” She’s been my first reviewer and her visual intuition has prevented me from sheer ugliness several times. And one of the most joyful and inspiring of people I’ve ever met.

“Any design student could do a better job”

“I never knew a designer that got hundreds of thousands of dollars to design a logo. Mostly, designers get paid to negotiate the difficult terrain of individual egos, expectations, tastes, and aspirations of various individuals in an organization or corporation, against business needs, and constraints of the marketplace. This is a process that can take a year or more. Getting a large, diverse group of people to agree on a single new methodology for all of their corporate communications means the designer has to be a strategist, psychiatrist, diplomat, showman, and even a Svengali.
The complicated process is worth money. That’s what clients pay for. The process, usually a series of endless presentations and refinements, persuasions and proofs, results, hopefully, in an accepted identity design”
What they don’t teach you about identity design by Paula Scher.

Steven Heller on Olympic Pictograms

Briefly and to the point (& video): Olympic Pictograms Through the Ages.

Quiet logos

“Lindstrom suggests that too much messaging on a product’s packaging can actually prevent a sale. Logos and words can engage the rational mind, causing people to actually think harder about making a purchase. It’s a counter-intuitive notion, but then think about the effectiveness of the quiet logos on a bottle of POM Wonderful pomegranate juice, or a Method product, or the entire Apple product line up.” The Myth of the Rational Buyer: How Too Much Thinking Can Hurt Your Brand

Meetings, the Google way

Not exactly on the main subject of this blog, but hey, branding actually IS about meetings. Meetings, the Google way:
1. Set a firm agenda. 2. Assign a note-taker. 3. Carve out micro-meetings. 4. Hold office hours.
5. Discourage politics, use data. 6. Stick to the clock. [via: supervolatile]

A Product is not a Brand

A Bain & Co. survey notes that 80 percent of CEOs believe that their product is differentiated, but only 8 percent of consumers agree. To truly stand out in the market, a product must embody the characteristics of its brand. (…) The first to market position is a market opportunity, not a brand strategy. A product is not a brand.

The Experience, stupid.

“Design beautiful experiences, not beautiful artifacts. Stop asking “what” and start asking “why”. Start with experience, end with experience. Genius will fail, wisdom will succeed. Become wise. Keep it simple. From design thinking to dynamic thinking. Let iteration direct your process: Work more rapidly, change more frequently. Have fun. Adapt your process to your design goals, not the other way around. Preserve the experience, not your own competency.” The Experience Imperative: A Manifesto for Industrial Designers by Ken Fry.
Plus: “Experience design is not a remedy that turns products into miracles that everybody likes. It will help you speaking more efficiently to your target group. To that end products needs to be simplified. The simpler the product the more character it has, the more likely it is to be rejected or accepted by a group of customers. To that end you need to know your customers and you need to test your designs with your customers.” iA: Can Expierience be designed?

On Designers

“Designers care. This is not always a good thing, and can, in fact, be annoying. Designers obsess so much about their work that it’s a wonder they ever let any finished project out the door. And they’re just as tough on everyone else’s work.” I feel excused now;). For other equally accurate features read: Four Things I’ve Learned About Designers by Warren Berger.

Ebooks &/vs. Typography

“John Updike, who was so enamored of Janson and insisted that all his books be set in that font, would have been appalled to see all of his books set in Caelicia, the same font used in, say, Nora Roberts.” E-readers in authors eyes [NYTimes]

A Great Client

“As a client, your job isn’t to be innovative. Your job is to foster innovation. Big difference.” Seth Godin on how to be a great client. Worth taking into account;)

On design thinking & abductive reasoning

“The prescription is not to embrace abduction to the exclusion of deduction and induction, nor is it to bet the farm on loose abductive inferences.
Rather, it is to strive for balance. Proponents of design thinking in business recognize that abduction is almost entirely marginalized in the modern corporation and take it upon themselves to make their companies hospitable to it. They choose to embrace a form of logic that doesn’t generate proof and operates in the realm of what might be — a realm beyond the reach of data from the past.”

Roger Martin: What is Design Thinking Anyway?.

Links:

  • Brand New Displaying opinions, and focusing solely on corporate and brand identity work.
  • Design Observer Features critical essays and selected writings of design culture.
  • Designmind Business, technology & design magazine with perspectives on industry.
  • Identityworks Corporate identity as a management tool by Tony Spaeth.