Idiologie / branding & everything else

Mutual, simultaneous mimicry

PKO BP and PEKAO SA announce rebranding

Two of Poland’s biggest banks announced within a week the forthcoming rebranding. There would be nothing unusual in the fact considering the amount of rebranding processes that happen every day. But the details of the announcements might make it a rare example of — nonexistent in Nature — mutual mimicry.

The story goes like this:
Both banks history goes back to the 1920s, when they were established as a single, state-owned institution (detailed historical outline: pko bp, pekao sa). Until the reform of the Polish banking system in 1989, the banks state-monopolized the financial industry, PKO being mainly a savings and lending bank for retail customers and PeKaO specializing in foreign currency services to the public (which became feasible in 1970s, with foreign exchange regulations liberalisation).

During the post-communist transformations, the bank split into the present duo. Both retained the name, spelled differently but pronounced the same (PKO BP and PeKaO SA respectively), and unfortunately — navy blue & white colour scheme. PKO BP retained its old logo (known as “piggy bank”) designed by Karol Śliwka, whereas PeKaO introduced a new aurochs symbol (apparently designed by Semafor).

As a consequence, for years to follow, the banks became literally indistinguishable to the public, reciprocally failing all top of mind awareness researches (“is it pekao with the piggy bank or the one with aurochs?“). As both of them were struggling with post-socialist identity, the similarity got even more painful with a series of flops on each side, each affecting both brands.

And now the news:
In June Pekao SA announces its rebranding to Unicredit Pekao, as it’s earlier become a member of the Unicredit Group. As a result, its corporate identity is said to change so as to relate to the Unicredit’s (including its “1″ symbol and red&white corporate colours).

There’s not much to discuss here. Although the bank is run separately from the rest of the group’s Central and Eastern Europe franchise (at the request of local authorities), the integration has to keep pace with overall brand consistency strategy. The unified approach to the market will give Unicredit Croup a clear visibility throughout the region.

On the other side of the mirror, PKO BP has just announced its rebranding into Bank Polski. They are reported to retain the piggy bank symbol, but emphasize the national character (it’s a joint-stock company still wholly owned by the State Treasury) by using, surprisingly, red&white colour scheme.

The opinions about the announced rebranding are diversified. Some warn of abandoning a brand known since 1919. Some agree, that it might be a smart contrivance directed at aggravated brand image (or constant customer outflow).

Then again, in an industry where security is of great significance, a strategy to highlight national roots might prove risky (especially when the levels of trust toward the government and national institutions have been low for years). Up till now, only Polbank (which actually is of Greek origins) decided to follow the path. Other polish banks (eurobank or Getin Bank) rather avoid underlining their origins.

In conclusion: both banks retain almost identical name. The piggy bank symbol is composed of PKO initials, which makes it somewhat hard to omit, even with “Bank Polski” as the complementary part. The less known part of the name is usually skipped in informal speech, which leaves us with Pekao rather than Unicredit). Both change simultaneously corporate colors into similar scheme.

Time will tell whether the two brands will be able to effectively distinguish between each other or rather come full circle to the verge of undesired unification.

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Ogilvy’s principles of management

1. Remember that Abraham Lincoln spoke of life, liberty and the pursuit of happiness. He left out the pursuit of profit.
2. Remember the old Scottish motto: “Be happy while you’re living, for you are a long time dead.”
3. If you have to reduce your company’s payroll, don’t fire your people until you have cut your compensation and the compensation of your big-shots.
4. Define your corporate culture and your principles of management in writing. Don’t delegate this to a committee. Search all the parks in all your cities. You’ll find no statues of committees.
5. Stop cutting the quality of your products in search of bigger margins. The consumer always notices — and punishes you.
6. Never spend money on advertising which does not sell.
7. Bear in mind that the consumer is not a moron. She is your wife. Do not insult her intelligence.
[via: Patricia Sellers]

For the Love of Culture

“For 75 percent of the eighteen million books in our libraries, the rule of the plaintiffs would have been a digital death sentence. For these works–presumptively under copyright but no longer in print–to require permission first is to guarantee invisibility. These works are, practically speaking, orphans. It is effectively impossible–at least at the wholesale level–to secure permission for any use that triggers copyright law.”
Lawrence Lessig’s, as always insightful essay on Google, copyright and our future.

Milton Glaser: Ten things I have learned

1 You can only work for people that you like.
2 If you have a choice never have a job.
3 Some people are toxic avoid them.
4 Professionalism is not enough or the good is the enemy of the great.
5 Less is not necessarily more.
6 Style is not to be trusted.
7 How you live changes your brain.
8 Doubt is better than certainty.
9 On aging.
10 Tell the truth.
full post here & a short documentary.

Design Imperialism

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“Visual features that have no meaningful association with the product itself can actually make consumers like the product, provided that these features are something that the consumer can easily identify with.This means that critters on wine labels, however odd that may be, can be a good sales strategy. It allows a marketer to target a certain consumer by using images on labels that represent an important aspect of that customer’s life. Moreover, there are potentially many ways to make that label as unique as possible because a logo would be chosen based on who the target customers are and not on what that product is.” Building a Better Brand: How feelings shape product evaluation.

The Sins of St. Paul

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“Any design student could do a better job”

“I never knew a designer that got hundreds of thousands of dollars to design a logo. Mostly, designers get paid to negotiate the difficult terrain of individual egos, expectations, tastes, and aspirations of various individuals in an organization or corporation, against business needs, and constraints of the marketplace. This is a process that can take a year or more. Getting a large, diverse group of people to agree on a single new methodology for all of their corporate communications means the designer has to be a strategist, psychiatrist, diplomat, showman, and even a Svengali.
The complicated process is worth money. That’s what clients pay for. The process, usually a series of endless presentations and refinements, persuasions and proofs, results, hopefully, in an accepted identity design”
What they don’t teach you about identity design by Paula Scher.

Steven Heller on Olympic Pictograms

Briefly and to the point (& video): Olympic Pictograms Through the Ages.

Quiet logos

“Lindstrom suggests that too much messaging on a product’s packaging can actually prevent a sale. Logos and words can engage the rational mind, causing people to actually think harder about making a purchase. It’s a counter-intuitive notion, but then think about the effectiveness of the quiet logos on a bottle of POM Wonderful pomegranate juice, or a Method product, or the entire Apple product line up.” The Myth of the Rational Buyer: How Too Much Thinking Can Hurt Your Brand

Meetings, the Google way

Not exactly on the main subject of this blog, but hey, branding actually IS about meetings. Meetings, the Google way:
1. Set a firm agenda. 2. Assign a note-taker. 3. Carve out micro-meetings. 4. Hold office hours.
5. Discourage politics, use data. 6. Stick to the clock. [via: supervolatile]

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