idiologie

Stick to Gladwell

M. Gladwell: Outliers and Chip & Dan Heath: Made-to-Stick

If Truman Capote was like a semantic Paganini, then Malcolm Gladwell is undoubtedly a Paganini of anecdotes. Much has been already written on Gladwell’s recent Outliers: The Story of Success. If a summary can be made before the book is actually written, then the best one was given by Richard St John in his 3-minute TED talk: “8 secrets of success”:

Treating Outliers as a purely motivational book is obviously utterly shallow, as the book popularizes several sociological and cultural theories. Yet, in a typical Gladwell’s manner, the book is garnished with an extra chunky sauce of anecdotes.

Entartaining as he is, Gladwell still manages to convey some substantial content. Unfortunately, after poring over Made to Stick by Chip & Dan Heath, I’ve got to admit, that the shake-and-bake recipe for book writing definitely has reached its limits. Anecdotes work perfectly well, unless the subject AND the content of the book can be summarized in a single sentence presented at the very beginning. In case of Made to Stick, the sentence goes like this:

“Here’s our checklist for creating a successful idea: a Simple Unexpected Concrete Credentialed Emotional Story.”

The following 250 pages are there to charm the reader with urban legends, stories and so-called “Idea Clinics” i.e. examples. Great book for a 2-hour train ride sold as a manual for creating successful ideas. Urgh.

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“Any design student could do a better job”

“I never knew a designer that got hundreds of thousands of dollars to design a logo. Mostly, designers get paid to negotiate the difficult terrain of individual egos, expectations, tastes, and aspirations of various individuals in an organization or corporation, against business needs, and constraints of the marketplace. This is a process that can take a year or more. Getting a large, diverse group of people to agree on a single new methodology for all of their corporate communications means the designer has to be a strategist, psychiatrist, diplomat, showman, and even a Svengali.
The complicated process is worth money. That’s what clients pay for. The process, usually a series of endless presentations and refinements, persuasions and proofs, results, hopefully, in an accepted identity design”
What they don’t teach you about identity design by Paula Scher.

Steven Heller on Olympic Pictograms

Briefly and to the point (& video): Olympic Pictograms Through the Ages.

Quiet logos

“Lindstrom suggests that too much messaging on a product’s packaging can actually prevent a sale. Logos and words can engage the rational mind, causing people to actually think harder about making a purchase. It’s a counter-intuitive notion, but then think about the effectiveness of the quiet logos on a bottle of POM Wonderful pomegranate juice, or a Method product, or the entire Apple product line up.” The Myth of the Rational Buyer: How Too Much Thinking Can Hurt Your Brand

Meetings, the Google way

Not exactly on the main subject of this blog, but hey, branding actually IS about meetings. Meetings, the Google way:
1. Set a firm agenda. 2. Assign a note-taker. 3. Carve out micro-meetings. 4. Hold office hours.
5. Discourage politics, use data. 6. Stick to the clock. [via: supervolatile]

A Product is not a Brand

A Bain & Co. survey notes that 80 percent of CEOs believe that their product is differentiated, but only 8 percent of consumers agree. To truly stand out in the market, a product must embody the characteristics of its brand. (…) The first to market position is a market opportunity, not a brand strategy. A product is not a brand.

The Experience, stupid.

“Design beautiful experiences, not beautiful artifacts. Stop asking “what” and start asking “why”. Start with experience, end with experience. Genius will fail, wisdom will succeed. Become wise. Keep it simple. From design thinking to dynamic thinking. Let iteration direct your process: Work more rapidly, change more frequently. Have fun. Adapt your process to your design goals, not the other way around. Preserve the experience, not your own competency.” The Experience Imperative: A Manifesto for Industrial Designers by Ken Fry.
Plus: “Experience design is not a remedy that turns products into miracles that everybody likes. It will help you speaking more efficiently to your target group. To that end products needs to be simplified. The simpler the product the more character it has, the more likely it is to be rejected or accepted by a group of customers. To that end you need to know your customers and you need to test your designs with your customers.” iA: Can Expierience be designed?

On Designers

“Designers care. This is not always a good thing, and can, in fact, be annoying. Designers obsess so much about their work that it’s a wonder they ever let any finished project out the door. And they’re just as tough on everyone else’s work.” I feel excused now;). For other equally accurate features read: Four Things I’ve Learned About Designers by Warren Berger.

Ebooks &/vs. Typography

“John Updike, who was so enamored of Janson and insisted that all his books be set in that font, would have been appalled to see all of his books set in Caelicia, the same font used in, say, Nora Roberts.” E-readers in authors eyes [NYTimes]

A Great Client

“As a client, your job isn’t to be innovative. Your job is to foster innovation. Big difference.” Seth Godin on how to be a great client. Worth taking into account;)

On design thinking & abductive reasoning

“The prescription is not to embrace abduction to the exclusion of deduction and induction, nor is it to bet the farm on loose abductive inferences.
Rather, it is to strive for balance. Proponents of design thinking in business recognize that abduction is almost entirely marginalized in the modern corporation and take it upon themselves to make their companies hospitable to it. They choose to embrace a form of logic that doesn’t generate proof and operates in the realm of what might be — a realm beyond the reach of data from the past.”

Roger Martin: What is Design Thinking Anyway?.

Links:

  • Brand New Displaying opinions, and focusing solely on corporate and brand identity work.
  • Design Observer Features critical essays and selected writings of design culture.
  • Designmind Business, technology & design magazine with perspectives on industry.
  • Identityworks Corporate identity as a management tool by Tony Spaeth.